Solar Industry: If it Sounds Too Good
We’ve all heard the saying “if it sounds too good to be true it probably is.” Unfortunately, there are unscrupulous companies out there that will promise people just about anything to make a sale and then not deliver on their promise. In the solar industry it is extra important that you are cautious about who you let make modifications to your home’s roof and electrical system. Companies are out there hard selling and over promising. They sell the dream of guaranteed power, but everyone’s house and situation is unique and must be analyzed by a solar installation expert. Too often uninformed homeowners don’t know any better and don’t realize their system is installed in shade, or is undersized or installed incorrectly. We’ve seen conduit running over the roof and even wrapped around gutters. Even worse, we’ve seen lousy customer service and no support after the sale.
The bright side is; the smart consumer will get online and do their research. They will get another bid and hopefully find an honest and reliable solar partner.
At Harmon Solar, we see these situations as a chance to educate and protect the customer from misinformation and a bad deal. The Harmon family history and quality reputation is what keeps us going strong no matter who shows up from out-of-state with unsupported claims. Harmon uses structural engineers and licensed roofers on every job no matter how big or small. Our relationship with Rosie on the House, our A+ rating with the Better Business Bureau and our stellar customer service rating reassure our customers. They know that they are not only going to save money by going solar, but that they are going to be able to sleep at night knowing Harmon Solar did their installation right.